"Invite a friend" Campaign — Terms and Conditions

These terms govern Rioko's referral campaign (the Campaign), operated by Kapta, a brand of ABSOLUTEPIXEL UNIPESSOAL, LDA, NIPC 516277421, registered office at Urbanização O Monte Lt1, Loja 11, 8200-428 Galé, Albufeira, Portugal.

The Campaign supplements Rioko's Terms of Service and Privacy Policy, which remain fully applicable. In case of conflict, and only as regards the Campaign, these terms prevail.

The Campaign is aimed at professionals and businesses acting in the course of their trade. Where a user is in fact a consumer, the mandatory statutory guarantees and the dispute-resolution provisions of the Terms of Service apply in addition.

The Campaign runs until 23:59:59 (Lisbon time) on 31 October 2026. The referral must be completed by then: it counts only if the invitee finished onboarding, supplied a valid payment method and the subscription was created within the period. Invitations sent in time but completed afterwards do not count.

Kapta may amend, suspend or end the Campaign at any time with future effect, by publishing the change on this page. Rewards already granted and validated are honoured, without prejudice to clause 9.

You may invite if, both at the time of the invitation and when the reward is granted, you have:

• an active Rioko account, not in breach of these terms or of the Terms of Service;
• an active subscription in good standing, not in arrears, suspended or cancelled.

The right to invite belongs to the account, not to each user: an account with several users has one link and one reward cap.

The invitee must meet all of the following:

• be a new customer: never have held a Rioko account, subscription, trial or free-access period;
• reach Rioko through the referral link and be recorded as such at sign-up. A referral cannot be attached after sign-up;
• complete onboarding in full, providing valid billing details including a tax number where applicable, and a valid payment method;
• not already be registered with Rioko under another tax number, email or trading name.

For each valid referral:

• the invitee receives a subscription with 2 free months. Payment is taken automatically at the end of the second month, at the price of the chosen plan, unless cancelled before that date;
• the inviter receives 2 free months added to the running subscription. The next billing date is pushed out by 2 months.

On the annual plan, renewal occurs 2 months later than it otherwise would, and that new date becomes the renewal date for the years that follow. The same applies to the billing day on the monthly plan.

During the free months the service runs unchanged and no invoice is issued for the Rioko service.

You may invite as many people as you like, but each account accrues a maximum of 3 rewards, i.e. 6 free months, over the whole Campaign. The cap is per account and counts every reward granted, regardless of how many connections, subscriptions or users that account has.

Where an account holds more than one subscription, the reward is applied to the account's oldest subscription.

Both rewards are applied when the invitee's subscription is created, that is, when they complete onboarding and provide a valid payment method.

The inviter's reward is applied to the subscription running at that moment. If you have no active subscription then, your reward is suspended and is not granted automatically. If your subscription becomes active again before the end of the Campaign, you may ask for it by email to [email protected], and Kapta will review the request.

Granting immediately is done in the expectation that the invitee remains a customer. If they do not, clause 9 applies.

The referral link is for contacts you know. You may not:

• send it in bulk, by email, SMS or unsolicited message, or by automated means;
• buy advertising on the terms "Rioko", "Kapta" or confusingly similar terms, on any search engine or network;
• post it on coupon, discount, cashback, deal-forum or marketplace sites;
• use domains, pages, profiles or communications suggesting that you represent Rioko or Kapta, or that the invitation is an official communication;
• resell, auction or transfer the link.

You are solely responsible for the communications you send, including compliance with the rules on unsolicited commercial communications (Decreto-Lei 7/2004) and with any data-protection obligations falling on you as sender.

Referrals are not valid where, among others:

• you refer yourself, directly or indirectly;
• both accounts belong to the same person or company, or to entities under common control, even under different tax numbers;
• both accounts share the same payment method, card, billing address, or data indicating the same interested party;
• the invitee is a user, employee or additional seat of the inviter's account;
• duplicate accounts were created, or false, third-party or unauthorised data was used.

The inviter's reward is reversed where the invitee cancels during the 2 free months, or where their first payment definitively fails, is refunded, voided or charged back within the following 60 days. Reversal restores the normal billing date.

Where there are reasonable grounds to suspect abuse, circumvention of these terms or breach of clause 8, Kapta may also refuse the reward, suspend or void the link, invoice the period meanwhile enjoyed, exclude the account from future participation and, in serious cases, suspend or terminate the account under the Terms of Service.

If you cancel your subscription, stop paying, or your account is suspended, the free months end with the subscription, with no residual value, no refund and no transfer to another account. A suspension of service during the free months does not extend them.

The reward is a commercial discount on the Rioko service. It has no cash value, is not convertible into money or credit, is not transferable, and is not combinable with other promotions, promotion codes or special terms agreed in writing. Customers who benefited from Early Bird conditions already converted into a paid subscription may take part normally.

The reward is not remuneration, an introduction commission, or consideration for any service provided to Kapta. Accordingly, you must not issue any invoice to Kapta on that basis.

Under Article 16(6)(b) of the Portuguese VAT Code, discounts granted are excluded from the taxable amount: during the free months no invoice is issued for the service and no VAT is charged. The accounting treatment of the discount on your side is your responsibility.

The referral link contains no personal data. The invitee's data is collected directly from them at sign-up and processed under the Privacy Policy.

The inviter is shown only what is needed to verify the reward: the date of the invitation, its status and the name given by the invitee. Their email, tax number, contacts, volumes, connected platforms and any other data are not disclosed.

The invitee is informed of this sharing at sign-up and may at any time ask for the name to be hidden, leaving only the date and status visible. Requests to [email protected].

Each referral is verified by Kapta on the basis of its own records and those of the payment processor, which prevail for all purposes. If you disagree, you may request a review by email to [email protected] within 30 days of the date the decision was communicated to you or the reward should have been granted. Kapta replies within 15 business days.

These terms are governed by Portuguese law. The forum and, where the user is a consumer, the alternative dispute resolution routes and the electronic Complaints Book are those set out in the Terms of Service.

Rioko, a Kapta service (ABSOLUTEPIXEL UNIPESSOAL, LDA)
NIPC 516277421
Urbanização O Monte Lt1, Loja 11, 8200-428 Galé, Albufeira, Portugal
Email: [email protected]
Site: kapta.pt